Our USP
Direct Sales/Service Associate -
Our focused Direct Sales and Service Solutions to our clients is a combination all marketing services with a targeted customer acquisition and closure.
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It’s a competitive market and you have to keep augmenting your efforts and strategies to stay ahead. You also need real time data from your customers and understand their preferences to design strategies that will give you the edge. Hiring more staff for greater market penetration or increasing marketing efforts is not always viable. Reliable Communications has been offering cost effect direct selling services for more than a decade. We don’t just sell your services and products we conduct research, acquire new customers, deliver information, update your customers on changes or products, give quotes, promote a campaign though our “Customized Support Program” so that not only do you reach your business targets but deliver on higher customer satisfaction.
Reliable has been supporting clients in Telecom, Construction, and Insurance and BFSI domain for more than a decade. Click here to know more about our services.
Why Reliable Communications!
Reliable Communications is an end to end marketing and sales solutions company with expertise in different sectors like Banking, Insurance, Retail, Real Estate, Education&Telecom. Over the years we have developed a strong team of domain specialists who advise the clients on the best decisions for achieving their business goals. We also offer a range of services like Bulk SMS promotions, Direct calling & OBD services, Social media and digital marketingand election management which augment the sales solutions we advise.
As your Direct Sales Agency we see it as our responsibility to
- Ensure optimal level of customer services through various sales calls on telephone.
- Ensure compliance to client’s sales objectives.
- Conduct the sales activities in a professional manner and help create a positive image about the client.
- Monitor and respond to all customer queries within the given SLAs.
- Deliver client’s plans, services and quotes
- Documents and maintain all records of sales activities and provide updates as per requirement.
What we do for you
As DSA we help our clients to
- Build a consistent professional image in the market.
- Use human touch to improve your customer satisfaction scores by professionally addressing all the queries raised by customers
- Lead generation and qualifying leads is more effective as we integrate number of marketing tools like social media marketing to deliver the message impact fully.
- Cover a target market quickly and consistently
- Help achieve sales targets
- Help in brand awareness and brand building activities
- Create awareness and share information about companies products and services
- Monitor and track all sales calls and generate reports
Value Add Services as DSA
- Bulk SMS
- Digital Marketing
- Market Research Management
- Out Bound Dialer Service
- Social Media Marketing
Reliable is a preferred channel partner for some of the top companies in telecom, insurance, banking and insurance domain because we have helped our clients break into new markets and secure top position in existing markets.
